Job Description

Job Description

Job Description

Restaurant General Manager

Quick Service Restaurant

As a General Manager at our Quick Serve Restaurant, you are responsible for overseeing the daily operations of the restaurant. The role focuses on ensuring smooth and efficient service by managing team members, maintaining a high level of food quality, and delivering exceptional customer service. We are looking for General Managers bursting with positivity and with smiling faces. Also, If youre currently thriving as a long-time Assistant Manager or Shift Leader at another fast-food restaurant, enjoy working with people, love to learn new things, and want to be part of a winning team, then this is your opportunity to advance and shine in the rewarding leadership role of General Manager. Please Apply!

Fantastic Benefits Include:

• Competitive Salary $57,000 to $67,000, paid each Friday
• Salary increases are tied to your ability to increase your restaurant sales volume
• Profit-sharing bonus plan of $5,000 to $10,000 a year.
• Medical, Dental, Vision & Life Insurance for All Full-time Employees
• 401k Plan
• Paid Time Off, Once Eligible
• Comprehensive training and leadership development
• Free Shift Meal
• Career Advancement Opportunities

Responsibilities:

• Fostering a positive environment which helps the morale of the store
• Leading by example, plus managing the team Plan, monitor, appraise the Teams job performance & provide coaching, feedback & disciplines when appropriate
• Providing new hire training & ongoing training & development of Team Members
• Completing all necessary logs & paperwork
• Appropriately staffing so that the team provides prompt & friendly customer service
• Checking food quality & temperature throughout the day to ensure the food is fresh & safe to serve
• Checking all equipment for temperature & proper functioning
• Processing returns & refunds & resolving customer complaints if needed
• Prepares & packages our signature menu items & drinks accurately & according to established recipes, portion sizes & presentation guidelines
• Following company procedures to adhere to all safety, food handling & sanitation standards as per company guidelines & health regulations
• Contribute to cleaning & sanitizing the whole restaurant including the lobby, dining room, the food prep equipment & utensils & storage areas, & exterior of the building, restroom, etc.
• Monitoring, counting & ordering inventory ensuring adequate stock of products. Unpacking deliveries & stocking inventory items as needed
• Manage control costs to help maximize profitability
• Execute new product roll-outs including team training, marketing and sampling

Requirements:

• Exceed customer expectations to ensure satisfaction ensuring their needs are met promptly & courteously while promoting the company culture
• Show a friendly, professional & positive attitude to guests & fellow team members
• Collaborate with team members to ensure smooth operations & speed of service & provide support where and when needed
• Prompt & regular attendance on assigned shifts & making sure that all shifts are covered
• Act with integrity, honesty & a professional manner
• Comfortable working in a fast-paced environment
• Willingness to learn & teach others in all areas of a fast-paced, high-energy environment & work multiple stations.
• Safely operate & clean kitchen equipment

Physical Demands

• Standing for long periods: Minimum of 4 hours, especially during busy times.
• Lifting & carrying between 10 to 50 pounds or more with proper lifting procedures.
• Multitasking, Bending/reaching, Repetitive motions & fast-paced movement

Education: Previous experience in QSR food service or customer service is a plus. We provide tons of training, but basic math skills are needed for handling cash transactions.

Apply Now - Restaurant General Manager located in Brockton, MA.

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