Job Description
*Job Title: Desktop Support Technician*
*Location: Paducah, KY (5 Days On-Site)*
*Rate: $20/hr*
*Contract*
We are seeking a *knowledgeable and customer-focused Desktop Support Technician* to join our team. This role requires a strong technical background combined with excellent customer service skills, as you will be assisting agency users both *remotely and in person*.
*Responsibilities:*
* Provide *desktop support* including installation, troubleshooting, and repair in a *Windows-based environment*.
* Assist users with hardware and software issues, ensuring minimal downtime.
* Perform *basic network troubleshooting* to resolve connectivity problems.
* Deliver *exceptional customer service* while interfacing with agency users.
* Maintain accurate documentation of technical issues and resolutions.
* Travel to different locations as needed to provide on-site support.
* Lift and carry heavy equipment or work in *uncomfortable positions* for extended periods when required.
*Qualifications:*
* *1-2 years of experience* in desktop support or a related field (preferred).
* Strong knowledge of *Windows operating systems, hardware, and software troubleshooting*.
* Basic understanding of *network troubleshooting*.
* *Excellent communication and customer service skills*.
* Ability to work both independently and as part of a team.
* *Valid driver’s license* required.
*ABOUT EIGHT ELEVEN:*
_At Eight Eleven, our business is people. Relationships are at the center of what we do. A successful partnership is only as strong as the relationship built. We’re your trusted partner for IT hiring, recruiting and staffing needs._
_For over 16 years, Eight Eleven has established and maintained relationships that are designed to meet your IT staffing needs. Whether it’s contract, contract-to-hire, or permanent placement work, we customize our search based upon your company's unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation, Eight Eleven finds the people best-suited for your business. When you work with us, we work with you. That’s the Eight Eleven promise._
_Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws._
Job Type: Contract
Pay: $20.00 per hour
Expected hours: 40 per week
Benefits:
* Dental insurance
* Health insurance
* Vision insurance
Ability to Commute:
* Paducah, KY 42002 (Required)
Ability to Relocate:
* Paducah, KY 42002: Relocate before starting work (Required)
Work Location: In person
Job Tags
Hourly pay, Permanent employment, Contract work, Local area, Remote work, Relocation,